In September 2024 the U.S. Transportation Department began an investigation into U.S. airline’s frequent flier programs. The department's inquiry centers on practices that it describes as potentially unfair, deceptive or anti-competitive, with a focus on four areas: changes to the value of points that the agency said can make it more expensive to book tickets using rewards; lack of fare transparency through dynamic pricing; fees for redeeming and transferring rewards; and reduction in competition among programs due to airline mergers. “These rewards are controlled by…
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@9ZRT2QM7mos7MO
No, the government should only have an overseeing role regarding frequent flier programs as to not take away from the autonomy of the airlines, but still ensuring transparent and fair frequent flier systems.
@9TTJ42B10mos10MO
There shouldn't be a rewards program, period. It insinuates that they care more about people who fly regularly than ones that don't. It inherently shows their bias, that being their greed for money.
@B5X32CW1wk1W
no let airlines determine the price for their tickets. More cost friendly and efficient air lines will attract more customers
@83BYVHGIndependent 8mos8MO
Yes, they should overhaul the airline sector as a whole. Airlines should not be able to nickel and dime customers to death for every little thing, nor should they be able to oversell flights
@9W6FVKQ9mos9MO
Not regulate, per se. But, there should be rules set in place, so practices are fair to those who've earned points.
@B5RT93J3wks3W
No this is a marketing strategy used by airlines so it should be well understood that it benefits the airlines more than the frequent flier member. Individuals should be able to decide their own risk tolerances and weigh their personal risks and benefits when choosing to participate. Remember these programs are voluntary.
@B4RTFSC2mos2MO
Yes, but this could be easily solved by ensuring the company honors the benefits by giving the equivalent value in points once change has been made for program.
@B425TCL4mos4MO
Not for completely private airlines, unless there is evidence of corruption, discrimination, or nepotism. The government should do so if the airline benefits from government subsidies
@B3VGV2T 4mos4MO
The government should consider regulating airline frequent flyer programs to ensure consumer protection and prevent unfair or deceptive practices, as these programs have become a significant part of the economy and consumers rely on them for travel benefits.
Here's a more detailed look at the arguments for and against regulation:
Arguments for Regulation:
Consumer Protection:
Frequent flyer programs are now a vital part of the travel experience, and consumers view their points as part of their savings, so airlines should be held accountable for fair and transparent practices.
Preve… Read more
@B3TQX3M4mos4MO
To a certain extent to ensure legality, rules, and so forth. Making sure that the government regulation isn't unfair, but to ensure protection of the customer, company, and law.
@B4SDWHG2mos2MO
Yes and programs that can be altered by the company at any time to the determent of the consumer should be restricted.
@B4C6FCD3mos3MO
Yes, but work more on making planes more environmentally friendly as well, because overseas travel can be very important.
@B4Z4Y992mos2MO
Investigations can be done if there is suspicion of any foul play, but if there is evidence of none, then why not go through with the programs.
@9Y9GYV7 8mos8MO
The government should only have an overseeing role regarding frequent flier programs as to not take away from the autonomy of the airlines but still regulating transparent and fair frequent flier systems.
@B29Q76K6mos6MO
yes and no, if they fly with the same company a lot then they should be able to get perks unlike others that just fly every now and then
@9ZZNQD2Republican7mos7MO
Yes but maybe once every six months to ensure there is no suspicious activity in frequent fliers or in generally check maybe 3 times a year at random so a pattern cannot be determined.
@mdemars88 8mos8MO
The only way the government should regulate these programs is to prevent consumers being taken advantage of.
@9XZZQ6S8mos8MO
They shouldn’t completely take over it per say, but put rules in place to prevent consumers from being taken advantage of
@9XX5GQ98mos8MO
Regardless, the government should support programs that reduce the need for short-haul flights to the point of obsolescence (by increasing support for high-speed rail, for example)
@9XPP9Z9 8mos8MO
AT some point yes, but overall the government should try to minimize influence in the airline industry.
@CruzerBlue 8mos8MO
Yes, but only to make sure the airlines are being honest with what their promising and are being fair
@9TRCNFV10mos10MO
Yes but not by the government and outside 3rd party who's fair the government shouldn't be in every single affair
@9WV884F8mos8MO
The system needs to be fair for consumers; if they consumers were promised something than they should get what was promised.
@9V785GY9mos9MO
Not as it stands right now, but if there ever becomes and industry-wide issue regarding implementation of frequent flier programs, then I would understand the regulation.
@9VVRBN79mos9MO
I think Frequent flier on a airline by airline basis is more nuanced. If its based on spending pattern, then governments should allow companies to regulate it, as long as it effects there financial health of the company.
@9VBFWKH9mos9MO
There shouldn't be an incentive to fly all the time in the first place. In some cases it might be for a job or personal reasons but it shouldn't exist in the first place. The Government should just regulate and produce a cleaner alternative for flying.
@9TQLF2N10mos10MO
The government should regulate airline ticket prices and the behavior of online airline ticket vendors.
@9TPT2YM10mos10MO
Only to the extent to make it fair to the consumer, not necessarily control it in any way beyond that. For example, they should not obligate airlines to instate a frequent flier program.
@9X3599B8mos8MO
i think that they shouldn't have the programs to begin with, it is a luxury that you pay for, therefore it doesn't need to be discounted.
@9W92RWR9mos9MO
yes but it should be a periodic or occasional thing maybe at random so its not a noticeable pattern just to make sure that there is no suspicious activity
@994HTZCIndependent 9mos9MO
Yes, for example, if someone has been a rewards member with an airline frequent flier program, but then got put on the no fly list because of their actions, they should be removed from an airline's frequent flier program.
@9V3LR7RIndependent9mos9MO
Yes, but only to prevent customers from receiving too little for how much they spend on the airline.
@9TVCGHPPeace and Freedom9mos9MO
I do not mind the current programs and I don't think they change much. If a person has to travel a lot due to their job then they should have some sort of retribution.
@9TSVXHK10mos10MO
The government should be involved with the common welfare and trade among its citizens and trade, and the bequeathing of benefits to those who travel needs to be regulated in some cases, but all in all benefits either the wealthy, or people on corporate flights.
@9TS4TYQ10mos10MO
I think the government should regulate the airline as a whole to keep us safe but, the airline companies should regulate this only.
Yes, but the authority of the Department of Transportation to do so should be reserved for a case by case basis
@ProudJew 10mos10MO
A sustainable solution would involve light government regulation focused on transparency and fairness, ensuring airlines clearly communicate changes to frequent flier programs and give advance notice before implementing them. Basic standards for earning, redeeming, and expiring points would make it easier for consumers to compare programs, while flexible expiration policies would protect active users. This approach protects consumers from unfair changes while still allowing airlines the flexibility to innovate and remain profitable in a competitive market.
@9WBJ9928mos8MO
I support this incentive but it’s not really important when you’ve got mammoth issues such as the economy, cost of living and inflation and immigration to name a few.
@9TVWMPN9mos9MO
No, but create a government run airline to increase competition with private airlines to force them to play fair
@9TWKW98Republican9mos9MO
Yes, it's just like any other rewards system at businesses. The more you spend in the company, the more coupons and discounts they will give you.
@B3DVFJ9 4mos4MO
No, this is a free market and if you are using the airlines miles, then its the airlines that should make the value of the reward. Consumers can choose not to work with shady companies.
@9W929L39mos9MO
A cleaner alternative for flying should just be created, some people fly because of their company or for their jobs.
@9XMGNJ68mos8MO
All customer-incentive programs from any industry should be subject to government oversight, to prevent deceptive practices and protect pricing transparency
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